Contact portal service and photo lab for photographers

PIXOprint.de
Train Street 105
99330 Geratal

Telefon: +49 36205 949599
WhatsApp: 491782534261
E-Mail: info@pixoprint.de

INFORMATION / QUESTIONS / ANSWERS

How can we assist you?

What times can I reach customer service?

You can reach us from Monday - Thursday between 08:00 and 16:30. Friday from 08:00 - 16:00.

Our customer support is very committed to processing your request quickly.

What file formats can I upload?

In our designer, the following image formats can be transferred:

JPG, TIFF, PNG, HEIC

Please use the color profile sRGB or ADOBE-RGB. With CMYK profiles, color differences may occur.

Uploading RAW files is currently not possible.

Is there a neutral or white-label shipping option?

Select at checkout Send to a different address? and choose the White-Label shipping.

Use your data as the sender, without advertising or our logo.

Does PIXOprint.de offer ICC profiles?

For all our wall pictures, you can download the respective printer profile fromICC Color Profiles the respective printer profile.

More information on color calibration can be found here:


Can I order a test print with my own motif?

This is possible with the product FineArt-Print Make your final decision calmly or coordinate the right paper with your customer.

You will receive your personal test print at reduced prices.

The test print is marked with a subtle watermark (paper name). Can I order sample images?

Product samples can be found in the category

Accessories and samples Simply make your selection and we will send the samples to your address.The cost of the samples will be reimbursed to you in the form of a voucher. Questions, suggestions, or criticism? We look forward to your message!

Contact our portal service

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