Note on island delivery: Please contact us before ordering. We are happy to provide you with a quote for the transportation costs.
For each order, we create a custom secure packaging.
On average, your shipment will reach you in just 1-2 days.
The sender is your company, completely without our logo or advertising.
Scope of delivery
At PIXOprint.de, you receive your order conveniently and completely in a single delivery. In rare cases, if a follow-up delivery is necessary, we will of course cover the shipping costs for you!
Private customers will be informed by email about the exact delivery day when the delivery is made by freight forwarding. Delivery by freight forwarding is carried out. Business customers receive their delivery during regular business hours.
Once your order has been shipped, we will send you a shipping confirmation with the tracking number so you can track your package online at any time.
Pickup
You are also welcome to pick up your order in person during our business hours. Please contact us in advance or call us briefly at +49 (0) 36205-949599 to arrange a pickup appointment.
Countries
Currently, we deliver to the following countries (outside Germany): Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary.
Shipping damages
We do our best to ensure that your order arrives in perfect condition. However, if your package arrives damaged, please follow these steps:
Report the damage within 48 hours:
Please inform us as soon as possible, but no later than 48 hours after delivery of the package, about the damage. This is important because it ensures a smooth process with the shipping service provider. Take photos Please take meaningful pictures of the damage.
Photograph both the damaged package from the outside (if visible) and the damaged items themselves.
These photos are crucial for processing your request. Carefully check the contents upon receipt: Even if the outer packaging appears intact, we ask you to carefully check the contents of the package for damages.Sometimes damages are only visible when unpacking. These photos are crucial for processing your request.
Carefully check the contents upon receipt: Even if the outer packaging appears intact, we ask you to carefully inspect the contents of the package for damages. Sometimes damages are only visible when unpacking.
